Transport Infrastructure Ireland (TII), acting as the Sponsoring Agency for the Dublin MetroLink programme, is seeking to appoint a contractor for the provision of Soft Facilities Management (Soft FM) Services for MetroLink. TII has signed a new 10-year lease, with the option to extend up to a maximum of 15 years, for the MetroLink project team at Coopers Cross, a landmark mixed-use campus in Dublin’s North Docklands. The services to be included in the scope of this contract will be: • Staff requirements for the Coopers Cross Office including 2 x reception staff and 2 x facilities assistants. • Cleaning services and consumables; • Coffee machines (rental, servicing, maintenance, beans etc); • Office stationery and supplies; • Courier services; • Taxi services; • Postal services; • Franking machine services; • Canteen supplies (tea, coffee, sugar, biscuits); • Confidential shredding services; • Facilities equipment maintenance; • Fire extinguisher and first aid equipment maintenance (MetroLink controlled areas only); • Smoke detector servicing (MetroLink controlled areas only); • Zip Tap maintenance and Co2 supply (Coopers Cross office); and • Further Soft FM services to cater for support for MetroLink site offices to be set up in future. All organisations wishing to participate in this procurement should register at Metrolink eSourcing Portal https://metrolink.app.jaggaer.com/ The procurement documents for this competition will be available on the MetroLink eSourcing platform following publication of this contract notice in the OJEU. Upon the completion of the registration, please navigate to PQQs/ITTs Open to All Suppliers tab on the Main Dashboard, locate “Soft FM Services”, express an interest and submit a response. Refer to Appendix 15 - Instructions for Submission of Response - Soft FM Services for further information about submitting a response. All clarification queries in relation to this procurement must be submitted via the Metrolink eSourcing portal. Refer to the RFT documents for further information.