Transport Infrastructure Ireland (TII), acting as the Sponsoring Agency for the Dublin MetroLink programme, is seeking to appoint a contractor for the provision of Soft Facilities Management (Soft FM) Services for MetroLink. TII has signed a new 10-year lease, with the option to extend up to a maximum of 15 years, for the MetroLink project team at Coopers Cross, a landmark mixed-use campus in Dublin’s North Docklands. The services to be included in the scope of this contract will be: • Staff requirements for the Coopers Cross Office including 2 x reception staff and 2 x facilities assistants. • Cleaning services and consumables; • Coffee machines (rental, servicing, maintenance, beans etc); • Office stationery and supplies; • Courier services; • Taxi services; • Postal services; • Franking machine services; • Canteen supplies (tea, coffee, sugar, biscuits); • Confidential shredding services; • Facilities equipment maintenance; • Fire extinguisher and first aid equipment maintenance (MetroLink controlled areas only); • Smoke detector servicing (MetroLink controlled areas only); • Zip Tap maintenance and Co2 supply (Coopers Cross office); and • Further Soft FM services to cater for support for MetroLink site offices to be set up in future.